Alexa Skill Works One Time but Doesnt Work Again
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The standout feature of Alexa that got me interested in Amazon's Echo range, particularly the Echo Dot was its ability to connect to several other smart home devices to set upward a smart home organisation.
Yet, a few times, my Alexa device was unresponsive, which was not a adept thing at all.
I started researching and identified the possible causes and solutions for the problem.
I perused through several user reports and identified the mutual causes and solutions for this effect.
To prepare your unresponsive Alexa device, check your cable connections, and ensure that the correct Wi-Fi password has been entered. Finally try resetting your Alexa device to fix it.
I've also talked near Updating your Alexa device'due south firmware, and reinstalling the Alexa App.
Why Is Your Alexa Device Unresponsive?
After spending a considerable corporeality of time researching this problem, I've gathered that there are a few mutual causes of this.
- Cables are non correctly attached: If i or more cablevision is non connected correctly, this loose cable connectedness can cause your Alexa device non to respond.
- Wi-Fi not working: A boring cyberspace connection tin can slow down your Alexa device. If that is and so, your Alexa device won't connect and respond.
- Echo device placed besides far from the router: If your Repeat device isn't within your router's connectivity range, Alexa won't respond. This is more probable to happen to your Echo Dot, which is small, which means it may have been sidelined.
- Wrong Wi-Fi password: If your Echo device has been continued to your router with an incorrect password, your Echo device won't work either. So, be sure to bank check if the device has been continued to the Wi-Fi with the correct countersign.
- Physical interference: There are specific wireless devices similar keyboards or headsets that can cause a signal disturbance. Devices similar baby monitors, microwave ovens, televisions, and thick walls can as well disrupt or block your Wi-Fi signal. If your Wi-Fi signal is blocked, then your Alexa device volition naturally not respond.
How Can You Fix Your Unresponsive Alexa Device?
The adept news is that most of the time when your Alexa device is unresponsive, yous can fix the event at home, all on your own!
Your Alexa device lights up blue when you've spoken the wake phrase and Alexa is paying attention to you, and so if it doesn't light upward blue, that probably means information technology'due south being unresponsive.
Here's a list of easy fixes to this problem.
Check All Cables
Checking the cables is the first thing you should consider doing if your Alexa device is not responding.
Make sure y'all bank check that your Alexa device's cablevision is continued correctly.
Non just that, ensure that the cable connexion for all your Alexa compatible devices like your smart TV, for instance, are also appropriately connected.
A loose cable connection is a significant crusade of the unresponsiveness of the Alexa device.
Place The Repeat Device Virtually The Router
This is another important matter you need to check off. This set makes sure that your Echo device is placed close enough to your router and so that the Echo device is within the connectivity range of your Wi-Fi.
If you've got one of the smaller Echo devices, like the Echo dot, yous may have placed it outside its permissible range from the router, as it's compact and can get tucked away.
If you see that your Echo device is non inside your Wi-Fi'south connectivity range, place the Echo device nearly the router.
Once this is ensured, your Alexa device should get-go working again!
Bank check Your Wi-Fi Password
Alexa devices need Wi-Fi to work, and then if you've typed in the wrong Wi-Fi password and denied it access to the internet, your Alexa device volition be unresponsive.
When you're doing the setting up your Alexa device, exist careful about entering the right Wi-Fi password.
If y'all accidentally enter the incorrect password, the Echo device will try to connect with your Wi-Fi router.
However, your Echo device will not connect to your router. If yous see that Alexa is non responding, check the Wi-Fi countersign you used to connect your Repeat device to the Wi-Fi.
Update the firmware of your Alexa device
If in that location's a known event for your Alexa device, information technology's possible Amazon has already addressed it in a recent firmware update.
You can confirm if you're due for a firmware update by logging in to the official Amazon Alexa website.
You can also exercise this by launching the Alexa App, heading to Settings, and checking the Device software version field under the About section, and comparing it with the latest version of firmware bachelor for your Alexa device.
Uninstall and Reinstall the Alexa App
If there's something wrong with the Alexa App and that's what is causing the unresponsiveness, you tin can simply uninstall the Alexa App and reinstall information technology from the Play Store if yous own an Android telephone and the App Store if you own an iPhone.
Yous can uninstall the App from the Apps section in Settings, or by tapping and property the app on your habitation screen, depending on your smartphone'southward operating arrangement.
Reinstalling a fresh version of the app from its package will ensure that cipher that was corrupted in the earlier install remains in the fresh install residually.
Restart The Alexa Device
At present, at that place is a possibility that you've tried all the methods mentioned above, and your Alexa device is still not responding.
Restarting your Repeat device is the side by side thing you lot can try doing. This is one of the best ways to get your Echo device functioning again.
To restart your Echo device, follow the steps given below.
- First things first, discover the power button on your Echo device.
- After you've located the power on/off button on your Repeat device, press and hold the button for a few moments to switch the device off.
- After this, disconnect the power chord of your Echo device from the plug betoken.
- At present, keep your Echo device switched off for a few seconds.
- After a few moments have passed, plug in your echo device's power chord again.
- Printing the ability button again, and your echo device will restart!
These quick and easy-to-practice steps will reboot your Echo device.
Reset The Alexa Device
If restarting your Repeat device hasn't worked, you lot can try resetting your Echo device.
You tin can reset your Echo device through the Alexa app. But follow the step-by-footstep guide given here, and your Alexa device will start working again in no time.
- Open the Alexa app.
- Click on "Devices" in the app.
- Under devices, click on "Echo & Alexa".
- Tap on the specific Echo device you want to reset, similar say, Echo Dot.
- After you've selected the Echo device you want to reset, ringlet downwardly, and y'all'll find the Reset Settings Menu.
- Under the Reset Settings Bill of fare, select the factory reset option and confirm the choice chosen.
Afterwards yous select the factory reset choice, your Echo device might have a bit of time to reset and rebooted.
Restart The Router Your Alexa Device is Connected To
Restarting your router is some other useful method to solve the problem. If the upshot is not with your Echo device, it might be your router causing the event of unresponsiveness.
- Firstly, find all the cables that are connected to your router and disconnect them.
- Keep your router switched off for a few seconds.
- Then, reinsert the cables into your router to switch on your router again.
After this, check if Alexa is resounding again.
Final Thoughts on an Unresponsive Alexa device
The issue of unresponsiveness in Alexa devices is a more than mutual result than we imagine. If your Alexa is playing music information technology might not hear you. End Alexa from playing on all devices so that she can hear you when you say the wake word.
Sometimes y'all may not even get relevant search results for the questions you inquire your Alexa device because of the search engine Alexa uses.
Nonetheless, going through the steps above usually do the trick for me and information technology starts responding again.
In example none of those steps can get your Alexa device to offset responding once again, I would highly recommend y'all to contact customer back up.
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- How To Utilize Amazon Repeat In Ii Houses
- How To Play Music On All Alexa Devices
Oft Asked Questions
How do yous unfreeze Alexa?
Restarting your Echo device can unfreeze Alexa.
Why won't my Alexa talk back?
If your Alexa device is not responding, this might exist due to a poor internet connection.
Bank check the cablevision connection of all your smart abode devices. Other reasons include physical interference, wrong Wi-Fi password, or besides much distance between the Echo device and the router.
Where is the reset button on Alexa?
The reset push button is on the bottom of the Echo device.
Source: https://robotpoweredhome.com/alexa-device-is-unresponsive-how-to-fix/
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